Soft Skills: Definition, Behavioral Model Analysis, Training Procedures,

Abstract

Three papers dealing with soft skills analysis and training are presented. 'What are soft skills.' describes a questionnaire designed to clarify the terms 'hard' and 'soft' skills. Soft skills are defined as important job-related skills that involve little or no interaction with machines and whose application on the job is quite generalized. 'The Behavioral Model as a Tool for Analyzing 'Soft Skills'' discusses leadership and motivation job functions in terms of principles of behavior modification, and describes development of a behavioral model of the different levels of an organization. 'Procedures for Implementing Soft-Skill Training in CONARC Schools' describes the instructional approach based on a problem-solving framework, tested at the Chemical School with the redesigning of their C-22 course. (Modified author abstract)