1996 · 22 citations · 0 references
ManagementHigher EducationLeadershipHigher Education AdministrationHigher Education LeadershipLeadership DevelopmentAdministrative CommunicationConflict CommunicationConflict ManagementEthical CommunicationHigher Education EthicsOrganizational EthicsConflict Management CommunicationDepartment InterdependenceEthical Communication ClimateIntercultural Communication SkillsOrganizational Communication ClimateUniversity Administration
About the Author. Foreword. Introduction. Preface. Author's Introduction. Index of Cases by Higher Education Issues and Administrative Tasks. Part One: Cultivating the Department Culture. 1. Structuring the Department Mission. 2. Enhancing the Department Climate. 3. Defining the Department Ethics. Part Two: Working with Faculty. 4. Conducting Performance Counseling. 5. Managing Conflict. 6. Implementing Change. Part Three: Interfacing with External Publics. 7. Working with the Dean. 8. Building Alliances. 9. Promoting the Department. References. Index.