Concepedia

Improvement Service

IS

1.3K

Publications

49.2K

Citations

85

Authors

Livingston

United Kingdom

Other names

LS

Improvement Service is a other institution in Livingston, United Kingdom known for medicine, public health, and nursing.

Top concepts

MedicineNursingPublic HealthPatient SafetyPrimary CareHealth Services ResearchOutcomes ResearchEducationHealth PolicyEngineering

Publications

1.3K

The Behavioral Consequences of Service Quality

Valarie A. Zeithaml, Leonard L. Berry, A. Parasuraman · Journal of Marketing · 1996 · 8.6K citations

Customer Satisfaction, Aggregate Level, Service Quality +11

The Behavioral Consequences of Service Quality

Valarie A. Zeithaml, Leonard L. Berry, A. Parasuraman · Journal of Marketing · 1996 · 5.1K citations

Customer Satisfaction, Aggregate Level, Service Quality +15

Improving Chronic Illness Care: Translating Evidence Into Action

Edward H. Wagner, Brian T. Austin, Connie L. Davis et al. · Health Affairs · 2001 · 3.4K citations

Disease Management, Major Chronic Illnesses, Chronic Illness Care +16

Development of International Terminology and Definitions for Texture-Modified Foods and Thickened Fluids Used in Dysphagia Management: The IDDSI Framework

Julie A. Y. Cichero, Peter Lam, Catriona M. Steele et al. · Dysphagia · 2016 · 969 citations · Full text

Design and marketing of new products

John Lidstone · Long Range Planning · 1981 · 679 citations

Consumer-driven Product Development, New Products, Digital Marketing +6

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1–5 of 1.3K

Authors

85

	Publications	Citations	H-Index
HD Hugh D. Riordan Improvement Service	37	2.3K	17
AC Aude Caria Improvement Service	46	285	10
RF Randall Frost Improvement Service	18	391	9
EF E. F. Kingsbury Improvement Service	20	185	8
MS Meelad Sayma Improvement Service	23	244	7

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