Concepedia

Visible Contact Points

Visible Contact Points is a service interaction construct that denotes the specific junctures in a service process where customers directly engage with service personnel, systems, or physical elements that are perceptible to them during service delivery.

22

Publications

1.1K

Citations

68

Authors

40

Institutions

Publications per year

2017–2026

6

Parents

Publications

22

Grasp quality measures: review and performance

Máximo A. Roa, Raúl Suárez · Autonomous Robots · 2014 · 447 citations · Full text

, , +9

Functional Endoscopic Sinus Surgical Outcomes for Contact Point Headaches

David S. Parsons, Pete S. Batra · The Laryngoscope · 1998 · 104 citations · Full text

, , +16

Z-touch

Yoshiki Takeoka, Takashi Miyaki, Jun Rekimoto · 2010 · 74 citations

, , +16

IGameFloor

Kaj Grønbæk, Ole Sejer Iversen, Karen Johanne Kortbek et al. · 2007 · 72 citations

, , +13

Determination of contact points between workpiece and fixture elements as a tool for augmented reality in fixture design

Vitalii Ivanov, Ivan Pavlenko, Oleksandr Liaposhchenko et al. · Wireless Networks · 2019 · 47 citations

, , +15

1–5 of 22

Authors

68

  1. FJ
    Fredrika J. Teute

    Boston University, United States

    2 publications · 82 citations

    2

    h-index

  2. PF
    Pete Faraday

    City, University of London, United Kingdom

    2 publications · 45 citations

    2

    h-index

  3. AC
    Andrew Cayton

    Miami University, United States

    2 publications · 82 citations

    2

    h-index

  4. AS
    Alistair Sutcliffe

    University of Manchester, United Kingdom

    2 publications · 45 citations

    2

    h-index

  5. SV
    S. V. Jeffers

    University of Göttingen, Germany

    1 publications · 12 citations

    1

    h-index

1–5 of 68

Institutions

40

  1. City, University of London

    London, United Kingdom

    2 h-index

    3 publications

    71 citations

  2. Hong Kong University of Science and Technology

    Hong Kong, Hong Kong

    1 h-index

    2 publications

    28 citations

  3. Northampton Community College

    Bethlehem, United States

    1 h-index

    2 publications

    52 citations

  4. Brown University

    Providence, United States

    1 h-index

    1 publications

    15 citations

  5. Mitsubishi Electric (United States)

    Cypress, United States

    1 h-index

    1 publications

    17 citations

  6. Sumy State University

    Sumy, Ukraine

    1 h-index

    5 publications

    235 citations

  7. Mitsubishi Electric (Japan)

    Tokyo, Japan

    1 h-index

    1 publications

    17 citations

  8. Italian Institute of Technology

    Genoa, Italy

    1 h-index

    1 publications

    15 citations

1–8 of 40

Venues

  1. Sensors

    1 publications · 20 citations

    1

    h-index

  2. Autonomous Robots

    1 publications · 447 citations

    1

    h-index

  3. Frontiers in Robotics and AI

    1 publications · 17 citations

    1

    h-index

  4. Medical & Biological Engineering & Computing

    1 publications · 41 citations

    1

    h-index

  5. Michigan Historical Review

    MHR · 1 publications · 38 citations

    1

    h-index

1–5