Service-Level Indicators is a metric that quantifies the observed performance or behavior of a service with respect to a specific aspect of service-level expectations, thereby enabling the assessment of compliance within service-level management frameworks.
106
Publications
6.1K
Citations
398
Authors
204
Institutions
Publications per year
2017–2026
42
Publications
106
The level of service inventory – revised
D. A. Andrews, James Bonta, D. J. Andrews · 1995 · 719 citations
Management, Industrial Engineering, Operations Management +12
Health and related indicators 2021
Noluthando Ndlovu, Candy Day · South African Health Review · 2022 · 262 citations · Full text
1–5 of 106
Authors
398
- HK
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- WW
2
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- GG
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2
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2
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1–5 of 398
Institutions
204
University of Ghana
Accra, Ghana
4 h-index
10 publications
276 citations
University of KwaZulu-Natal
Durban, South Africa
4 h-index
5 publications
691 citations
Health Systems Trust
Durban, South Africa
4 h-index
10 publications
1.6K citations
The University of Queensland
Brisbane, Australia
3 h-index
8 publications
247 citations
London School of Hygiene & Tropical Medicine
London, United Kingdom
3 h-index
4 publications
166 citations
University of Cape Town
Rondebosch, South Africa
3 h-index
3 publications
139 citations
University of Illinois Chicago
Chicago, United States
2 h-index
2 publications
76 citations
University College London
London, United Kingdom
2 h-index
6 publications
2K citations
1–8 of 204
Venues
- Transportation Research Record Journal of the Transportation Research Board
TRR · 5 publications · 353 citations
5
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- PubMed
Repository · 4 publications · 113 citations
4
h-index
- PLoS ONE
3 publications · 106 citations
3
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- Sustainability
3 publications · 48 citations
3
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- Journal of Business and Economic Statistics
JBES · 2 publications · 59 citations
2
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1–5