Concepedia

Nikos Tsikriktsis

NT

Statistics

Publications

8

Citations

4.8K

H-Index

8

Active since

2002

Affiliations

London Business School(Current)

Nikos Tsikriktsis is an author at London Business School specializing in management, operations management, and customer satisfaction.

Publications per year

2002–2007

8

Publications

8

Case research in operations management

Chris Voss, Nikos Tsikriktsis, Mark Frohlich · International Journal of Operations & Production Management · 2002 · 4K citations

Management, Operations Management, Case Management +10

A Technology Readiness-Based Taxonomy of Customers

Nikos Tsikriktsis · Journal of Service Research · 2004 · 207 citations

Management, Information Systems, Technology Management +9

Does Culture Influence Web Site Quality Expectations?

Nikos Tsikriktsis · Journal of Service Research · 2002 · 190 citations

Social Sciences, Management Information Systems, Quality Management +15

The Effect of Operational Performance and Focus on Profitability: A Longitudinal Study of the U.S. Airline Industry

Nikos Tsikriktsis · Manufacturing & Service Operations Management · 2007 · 119 citations

Business, Business Economics, Operations Management +17

Adoption of e‐Processes by Service Firms: An Empirical Study of Antecedents

Nikos Tsikriktsis, Gianvito Lanzolla, Mark Frohlich · Production and Operations Management · 2004 · 94 citations

Business, Information Systems, Management Information Systems +8

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