Concepedia

Concept

service systems

Parents

290

Publications

23.3K

Citations

811

Authors

395

Institutions

About

Service systems is a research concept examining dynamic configurations of people, technology, organizations, and shared information that interact to co-create value, focusing on their design, operation, and evolution within complex service ecosystems. This field investigates the structures, processes, and interactions enabling value exchange and systemic performance.

Top Authors

Rankings shown are based on concept H-Index.

JS

IBM Research - Almaden

PP

IBM Research - Almaden

SL

University of Hawaiʻi at Mānoa

CJ

Universidad Carlos III de Madrid

SA

University of San Francisco

Top Institutions

Rankings shown are based on concept H-Index.

San Jose, United States

University of Surrey

Guildford, United Kingdom

University of Exeter

Exeter, United Kingdom

University of Salerno

Fisciano, Italy