Concepedia

Service Network Design

Service Network Design is a strategic operations management activity that involves the systematic configuration of service delivery points, capacities, and resource flows within a network to optimize performance, cost, and customer accessibility, distinguishing it from related planning activities through its focus on the integrated spatial and operational structure of service systems.

186

Publications

9.7K

Citations

462

Authors

249

Institutions

Publications per year

2017–2026

65

Parents

Children

Publications

186

Service network design in freight transportation

Teodor Gabriel Crainic · European Journal of Operational Research · 2000 · 652 citations

, , +14

Service, services and products: rethinking operations strategy

Martin Spring, Luís Araújo · International Journal of Operations & Production Management · 2009 · 279 citations · Full text

, , +17

Upframing Service Design and Innovation for Research Impact

Lia Patrício, Anders Gustafsson, Raymond P. Fisk · Journal of Service Research · 2017 · 250 citations

, , +14

Characterizing service networks for moving from products to solutions

Heiko Gebauer, Marco Paiola, Nicola Saccani · Industrial Marketing Management · 2012 · 244 citations

, , +12

The multiple phase service network with generalized processor sharing

J. W. Cohen · Acta Informatica · 1979 · 228 citations

, , +10

1–5 of 186

Authors

462

  1. TG
    Teodor Gabriel Crainic

    Université du Québec à Montréal, Canada

    16 publications · 2K citations

    16

    h-index

  2. MH
    Mike Hewitt

    Loyola University Chicago, United States

    11 publications · 658 citations

    11

    h-index

  3. RB
    Ruibin Bai

    University of Nottingham Ningbo China, China

    4 publications · 100 citations

    4

    h-index

  4. SW
    Stein W. Wallace

    Norwegian School of Economics, Norway

    4 publications · 278 citations

    4

    h-index

  5. MC
    Marielle Christiansen

    Norwegian University of Science and Technology, Norway

    4 publications · 430 citations

    4

    h-index

1–5 of 462

Institutions

249

  1. Université du Québec à Montréal

    Montreal, Canada

    14 h-index

    17 publications

    2K citations

  2. Loyola University Chicago

    Chicago, United States

    10 h-index

    12 publications

    660 citations

  3. Georgia Institute of Technology

    Atlanta, United States

    9 h-index

    18 publications

    1.1K citations

  4. Université de Montréal

    Montreal, Canada

    7 h-index

    8 publications

    1.3K citations

  5. National University of Singapore

    Singapore, Singapore

    6 h-index

    8 publications

    204 citations

  6. Centre National de la Recherche Scientifique

    Paris, France

    6 h-index

    14 publications

    447 citations

  7. Beijing Jiaotong University

    Beijing, China

    5 h-index

    7 publications

    126 citations

  8. Delft University of Technology

    Delft, The Netherlands

    5 h-index

    10 publications

    305 citations

1–8 of 249

Venues

  1. Transportation Science

    14 publications · 1.2K citations

    14

    h-index

  2. 10

    h-index

  3. European Journal of Operational Research

    10 publications · 1.1K citations

    10

    h-index

  4. Transportation Research Part B Methodological

    5 publications · 382 citations

    5

    h-index

  5. Computers & Industrial Engineering

    5 publications · 142 citations

    5

    h-index

1–5