Product Feedback Analysis

Product Feedback Analysis is a methodological framework within customer feedback analysis that systematically identifies, categorizes, and interprets user-generated input regarding specific products to derive actionable insights for product improvement and innovation.

48

Publications

4.1K

Citations

156

Authors

86

Institutions

Publications per year

2017–2026

24

Authors

156

  1. YL
    Ying Liu

    Cardiff University, United Kingdom

    3 publications · 544 citations

    3

    h-index

  2. JJ
    Jian Jin

    Beijing Normal University, China

    2 publications · 221 citations

    2

    h-index

  3. PJ
    Ping Ji

    Hong Kong Polytechnic University, Hong Kong SAR China

    2 publications · 221 citations

    2

    h-index

  4. VZ
    Vasilios Zogopoulos

    University of Patras, Greece

    2 publications · 21 citations

    2

    h-index

  5. AB
    Aarnout Brombacher

    Eindhoven University of Technology, Netherlands

    2 publications · 30 citations

    2

    h-index

1–5 of 156

Venues

  1. Electronic Commerce Research and Applications

    3 publications · 197 citations

    3

    h-index

  2. Journal of Product Innovation Management

    2 publications · 655 citations

    2

    h-index

  3. International Journal of Research in Marketing

    IJRM · 2 publications · 160 citations

    2

    h-index

  4. Procedia CIRP

    2 publications · 26 citations

    2

    h-index

  5. Information & Management

    2 publications · 636 citations

    2

    h-index

1–5