Zhenping Zhang

Publications

526

Citations

H-Index

2014

Active since

Affiliations

Beijing University of Posts and Telecommunications(Current)

Shanghai University of International Business and Economics

Zhenping Zhang is an author at Beijing University of Posts and Telecommunications specializing in management, interactive marketing, and content analysis.

ORCID

Top concepts

ManagementBusinessMarketingText MiningData ScienceCommunicationOnline ReviewsContent AnalysisConsumer ResearchDigital Marketing

Publications per year

2014–2019

Publications

Mining customer requirements from online reviews: A product improvement perspective

Jiayin Qi, Zhenping Zhang, Seongmin Jeon et al. · Information & Management · 2016 · 310 citations

Customer Satisfaction, Online Customer Behavior, Customer Review +14

Understanding the Impact of Opinion Leaders’ Characteristics on Online Group Knowledge-Sharing Engagement from In-Group and Out-Group Perspectives: Evidence from a Chinese Online Knowledge-Sharing Community

Jiaqi Liu, Zhenping Zhang, Jiayin Qi et al. · Sustainability · 2019 · 186 citations · Full text

Online Groups, Online Communication, Social Influence +20

Mining Customer Requirement from Helpful Online Reviews

Zhenping Zhang, Jiayin Qi, Ge Zhu · 2014 · 19 citations

Customer Satisfaction, Customer Requirement, Digital Marketing +21

The Influence of Student Abilities and High School on Student Growth: A Case Study of Chinese National College Entrance Exam

Yuan Yao, Zhenping Zhang, Hongyan Cui et al. · IEEE Access · 2019 · 11 citations · Full text

High School Ranking, Student Growth, Higher Education +12

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