Concepedia

Concept

product experience

Parents

3.6K

Publications

296.5K

Citations

7.2K

Authors

2K

Institutions

About

Product experience is an academic concept investigating the holistic, longitudinal user engagement with a product across its entire lifecycle. It encompasses all touchpoints, from initial discovery through ongoing usage, and focuses on the comprehensive cognitive and affective responses elicited by these interactions. As a research field, it analyzes how product features, performance, and surrounding interactions collectively shape user perceptions, feelings, and overall value realization, distinguishing itself from narrower focuses like usability by prioritizing the full emotional and experiential journey.

Top Authors

Rankings shown are based on concept H-Index.

JS

Delft University of Technology

MH

University of Siegen

HN

Delft University of Technology

RM

Delft University of Technology

PD

Delft University of Technology

Top Institutions

Rankings shown are based on concept H-Index.

Delft University of Technology

Delft, The Netherlands

Pennsylvania State University

State College, United States

Michigan State University

East Lansing, United States

Pittsburgh, United States