Concepedia

Operational Performance Metrics

Operational Performance Metrics is a standardized quantitative construct used to evaluate, monitor, and improve the efficiency, effectiveness, and reliability of operational processes within domains such as Ambulance Operations and Lean Accounting by measuring specific performance indicators against defined benchmarks or objectives.

261

Publications

13.5K

Citations

800

Authors

393

Institutions

Publications per year

2017–2026

110

Parents

Publications

261

From the Stockholder to the Stakeholder: How Sustainability Can Drive Financial Outperformance

Gordon L. Clark, Andreas Feiner, Michael Viehs · SSRN Electronic Journal · 2014 · 648 citations · Full text

, , +17

Impact of people management practices on organizational performance: analysis of a causal model

Andreea Paul, R. N. Anantharaman · The International Journal of Human Resource Management · 2003 · 432 citations

, , +14

Metrics and performance measurement in operations management: dealing with the metrics maze

Steven A. Melnyk, Douglas M. Stewart, Morgan Swink · Journal of Operations Management · 2004 · 424 citations

, , +14

Linking improved knowledge management to operational and organizational performance

Brian S. Fugate, Theodore P. Stank, John T. Mentzer · Journal of Operations Management · 2008 · 421 citations

, , +17

THE IMPACT OF ENTERPRISE INFORMATION TECHNOLOGY ADOPTION ON OPERATIONAL PERFORMANCE: AN EMPIRICAL INVESTIGATION

Andrew P. McAfee · Production and Operations Management · 2002 · 363 citations

, , +17

1–5 of 261

Authors

800

  1. RE
    Raed El-Khalil

    Lebanese American University, Lebanon

    4 publications · 138 citations

    4

    h-index

  2. MM
    Mahmoud M. Yasin

    East Tennessee State University, United States

    3 publications · 85 citations

    3

    h-index

  3. FW
    Frank Wiengarten

    Universitat Ramon Llull, Spain

    3 publications · 375 citations

    3

    h-index

  4. CP
    Celik Parkan

    Long Island University, United States

    3 publications · 213 citations

    3

    h-index

  5. CF
    Carlos F. Gomes

    University of Coimbra, Portugal

    3 publications · 85 citations

    3

    h-index

1–5 of 800

Institutions

393

  1. Hong Kong Polytechnic University

    Hong Kong, Hong Kong

    6 h-index

    9 publications

    349 citations

  2. Lebanese American University

    Beirut, Lebanon

    4 h-index

    6 publications

    227 citations

  3. National Institute of Standards and Technology

    Gaithersburg, United States

    4 h-index

    14 publications

    375 citations

  4. East Tennessee State University

    Johnson City, United States

    3 h-index

    3 publications

    85 citations

  5. University of Coimbra

    Coimbra, Portugal

    3 h-index

    5 publications

    134 citations

  6. University of Washington

    Seattle, United States

    3 h-index

    2 publications

    33 citations

  7. Massachusetts Institute of Technology

    Cambridge, United States

    3 h-index

    6 publications

    179 citations

  8. Tongji University

    Shanghai, China

    3 h-index

    6 publications

    123 citations

1–8 of 393

Venues

  1. International Journal of Operations & Production Management

    IJOPM · 9 publications · 708 citations

    9

    h-index

  2. Production Planning & Control

    6 publications · 253 citations

    6

    h-index

  3. Journal of Operations Management

    6 publications · 1.3K citations

    6

    h-index

  4. Journal of Manufacturing Technology Management

    5 publications · 443 citations

    5

    h-index

  5. Benchmarking An International Journal

    4 publications · 183 citations

    4

    h-index

1–5