Concepedia

Needs Mapping

Needs Mapping is a systematic analytical framework used in Customer Requirements Analysis that identifies, categorizes, and aligns latent or explicit customer needs with product or service design attributes to ensure strategic fit and prioritization.

212

Publications

10.7K

Citations

676

Authors

331

Institutions

Publications per year

2017–2026

56

Parents

Publications

212

The Voice of the Customer

Abbie Griffin, John R. Hauser · Marketing Science · 1993 · 1.9K citations

, , +12

Towards a sufficiency-driven business model: Experiences and opportunities

Nancy Bocken, Samuel W. Short · Environmental Innovation and Societal Transitions · 2015 · 542 citations · Full text

, , +17

Identifying Patients in Need of a Palliative Care Assessment in the Hospital Setting <i>A Consensus Report from the Center to Advance Palliative Care</i>

David E. Weissman, Diane E. Meier · Journal of Palliative Medicine · 2010 · 509 citations

, , +12

Identifying Customer Needs from User-Generated Content

Artem Timoshenko, John R. Hauser · Marketing Science · 2019 · 504 citations · Full text

, , +16

An analytical Kano model for customer need analysis

Qianli Xu, Jianxin Jiao, X. Jessie Yang et al. · Design Studies · 2008 · 410 citations

, , +12

1–5 of 212

Authors

676

  1. JR
    John R. Hauser

    North Carolina State University, United States

    3 publications · 2.4K citations

    3

    h-index

  2. MT
    Markku Tuominen

    Lappeenranta-Lahti University of Technology, Finland

    3 publications · 89 citations

    3

    h-index

  3. HK
    Hannu Kärkkäinen

    3 publications · 89 citations

    3

    h-index

  4. MM
    Mitchell M. Tseng

    Hong Kong University of Science and Technology, Hong Kong SAR China

    2 publications · 159 citations

    2

    h-index

  5. JW
    John Williams-Mozely

    University of Southern Queensland, Australia

    2 publications · 50 citations

    2

    h-index

1–5 of 676

Institutions

331

  1. University of Manchester

    Manchester, United Kingdom

    5 h-index

    11 publications

    301 citations

  2. Nanyang Technological University

    Singapore, Singapore

    4 h-index

    9 publications

    2K citations

  3. Massachusetts Institute of Technology

    Cambridge, United States

    3 h-index

    4 publications

    2.9K citations

  4. Monash University

    Melbourne, Australia

    3 h-index

    3 publications

    104 citations

  5. The University of Melbourne

    Melbourne, Australia

    3 h-index

    8 publications

    140 citations

  6. University of British Columbia

    Vancouver, Canada

    3 h-index

    6 publications

    412 citations

  7. University of California, Los Angeles

    Los Angeles, United States

    3 h-index

    7 publications

    124 citations

  8. Luleå University of Technology

    Luleå, Sweden

    3 h-index

    6 publications

    132 citations

1–8 of 331

Venues

  1. PubMed

    Repository · 7 publications · 226 citations

    7

    h-index

  2. Journal of Advanced Nursing

    JAN · 4 publications · 125 citations

    4

    h-index

  3. Journal of Clinical Nursing

    JCN · 3 publications · 79 citations

    3

    h-index

  4. Marketing Science

    2 publications · 2.4K citations

    2

    h-index

  5. 2

    h-index

1–5