Concepedia

Internal Process Perspective

Internal Process Perspective is a strategic performance measurement dimension within the Balanced Scorecard framework that identifies and evaluates the critical internal operations and processes an organization must excel in to achieve its strategic objectives and deliver value to customers and stakeholders.

112

Publications

20.8K

Citations

263

Authors

136

Institutions

Publications per year

2017–2026

33

Parents

Children

Publications

112

The balanced scorecard : measures that drive performance

R. S. Caplan · Harvard business review · 1992 · 12.2K citations

, , +14

The balanced scorecard--measures that drive performance.

Robert S. Kaplan · PubMed · 1992 · 6.6K citations

, , +17

The balance on the balanced scorecard a critical analysis of some of its assumptions

Hanne Nørreklit · Management Accounting Research · 2000 · 1.3K citations

, , +11

An investigation of the effect of Balanced Scorecard implementation on financial performance

Stan Davis, Tom Albright · Management Accounting Research · 2004 · 623 citations

, , +14

20 years of studies on the balanced scorecard: Trends, accomplishments, gaps and opportunities for future research

Zahirul Hoque · The British Accounting Review · 2013 · 482 citations

, , +13

1–5 of 112

Authors

263

  1. HN
    Hanne Nørreklit

    Aarhus University, Denmark

    3 publications · 1.4K citations

    3

    h-index

  2. MM
    Michael Martello

    St. Bonaventure University, United States

    2 publications · 82 citations

    2

    h-index

  3. SC
    Sandra Cohen

    Athens University of Economics and Business, Greece

    2 publications · 72 citations

    2

    h-index

  4. MK
    Myrto Kandilorou

    Athens University of Economics and Business, Greece

    2 publications · 72 citations

    2

    h-index

  5. JG
    John G. Watson

    Desert Research Institute, United States

    2 publications · 82 citations

    2

    h-index

1–5 of 263

Institutions

136

  1. Athens University of Economics and Business

    Athens, Greece

    4 h-index

    11 publications

    843 citations

  2. Aarhus University

    Aarhus, Denmark

    3 h-index

    3 publications

    1.4K citations

  3. University of Jordan

    Amman, Jordan

    3 h-index

    6 publications

    237 citations

  4. Wake Forest University

    Winston-Salem, United States

    2 h-index

    2 publications

    725 citations

  5. St. Bonaventure University

    Allegany, United States

    2 h-index

    4 publications

    164 citations

  6. College of Business Administration

    Riga, Latvia

    2 h-index

    2 publications

    33 citations

  7. Deakin University

    Burwood, Australia

    2 h-index

    4 publications

    265 citations

  8. University of Warwick

    Coventry, United Kingdom

    2 h-index

    2 publications

    266 citations

1–8 of 136

Venues

  1. European Management Journal

    4 publications · 701 citations

    4

    h-index

  2. Management Accounting Research

    4 publications · 2.1K citations

    4

    h-index

  3. SSRN Electronic Journal

    Repository · 3 publications · 61 citations

    3

    h-index

  4. Baltic Journal of Management

    BJM · 2 publications · 47 citations

    2

    h-index

  5. Procedia - Social and Behavioral Sciences

    2 publications · 37 citations

    2

    h-index

1–5