Concepedia

Housekeeping Quality

Housekeeping Quality is a performance construct in hotel quality management that denotes the systematic evaluation of cleanliness, sanitation, organization, and aesthetic maintenance of guest rooms and public areas, distinguishing it from other service quality dimensions by its focus on physical environment hygiene and operational consistency.

16

Publications

686

Citations

39

Authors

19

Institutions

Publications per year

2017–2026

4

Parents

Publications

16

Hotel guest satisfaction among business travelers What are the important factors?

M GUNDERSEN · Cornell Hotel and Restaurant Administration Quarterly · 1996 · 232 citations

, , +14

Good Housekeeping, Great Expectations: Gender and Housework Norms

Sarah Thébaud, Sabino Kornrich, Leah Ruppanner · Sociological Methods & Research · 2019 · 147 citations

, , +15

The effect of positive feedback on industrial housekeeping and accidents; A long-term study at a shipyard

Jorma Saari, Merja Näsänen · International Journal of Industrial Ergonomics · 1989 · 74 citations

, , +11

Hotel guest satisfaction among business travelers What are the important factors?

M GUNDERSEN · Cornell Hotel and Restaurant Administration Quarterly · 1996 · 33 citations

, , +14

The 100-Percent, Unconditional, Money-Back Guarantee

Michael R. Evans, Julie Clark, Bonnie J. Knutson · Cornell Hotel and Restaurant Administration Quarterly · 1996 · 31 citations

, , +17

1–5 of 16

Authors

39

  1. MG
    M GUNDERSEN

    2 publications · 265 citations

    2

    h-index

  2. MR
    Michael R. Evans

    University of Minnesota, United States

    1 publications · 31 citations

    1

    h-index

  3. LB
    Laissa Benites Medeiros

    Universidade Federal de Santa Maria, Brazil

    1 publications · 19 citations

    1

    h-index

  4. TK
    Tanuja Kaushik

    GD Goenka University, India

    1 publications · 14 citations

    1

    h-index

  5. KS
    Kapil Sethi

    Shoolini University, India

    1 publications · 15 citations

    1

    h-index

1–5 of 39

Institutions

19

  1. Finnish Institute of Occupational Health

    Helsinki, Finland

    2 h-index

    3 publications

    159 citations

  2. Michigan State University

    East Lansing, United States

    1 h-index

    2 publications

    62 citations

  3. Emory University

    Atlanta, United States

    1 h-index

    1 publications

    147 citations

  4. The University of Melbourne

    Melbourne, Australia

    1 h-index

    1 publications

    147 citations

  5. Rollins College

    Winter Park, United States

    1 h-index

    1 publications

    22 citations

  6. Minnesota State University, Mankato

    Mankato, United States

    1 h-index

    1 publications

    22 citations

  7. Singapore Management University

    Singapore, Singapore

    1 h-index

    1 publications

    17 citations

  8. Oklahoma State University

    Stillwater, United States

    1 h-index

    1 publications

    13 citations

1–8 of 19

Venues

  1. Cornell Hotel and Restaurant Administration Quarterly

    CQ · 3 publications · 296 citations

    3

    h-index

  2. 1

    h-index

  3. 1

    h-index

  4. Data & Metadata

    1 publications · 15 citations

    1

    h-index

  5. 1

    h-index

1–5