Concepedia

Help Users Recover From Errors

Help Users Recover From Errors is a usability principle within heuristic evaluation that prescribes designing interactive systems to provide clear, constructive error messages and straightforward recovery pathways, thereby enabling users to diagnose and correct mistakes efficiently.

19

Publications

523

Citations

56

Authors

30

Institutions

Publications per year

2017–2026

3

Parents

Publications

19

User strategies in recovering from errors in man–machine systems

Tom Kontogiannis · Safety Science · 1999 · 80 citations

, , +14

Recovering from failure by asking for help

Ross A. Knepper, Stefanie Tellex, Adrian Li et al. · Autonomous Robots · 2015 · 79 citations

, , +8

Error-information in tutorial documentation: Supporting users' errors to facilitate initial skill learning

Ard W. Lazonder, Hans van der Meij · International Journal of Human-Computer Studies · 1995 · 39 citations · Full text

, , +14

User Interfaces and Help Systems: From Helplessness to Intelligent Assistance

Sylvain Delisle, Bernard Moulin · Artificial Intelligence Review · 2002 · 34 citations

, , +16

Adapting the Human Plausible Reasoning Theory to a Graphical User Interface

Maria Virvou, Katerina Kabassi · IEEE Transactions on Systems Man and Cybernetics - Part A Systems and Humans · 2004 · 31 citations

, , +16

1–5 of 19

Authors

56

  1. DN
    David Novick

    The University of Texas at El Paso, United States

    1 publications · 29 citations

    1

    h-index

  2. OD
    Oscar D. Andrade

    The University of Texas at El Paso, United States

    1 publications · 29 citations

    1

    h-index

  3. MV
    Maria Virvou

    University of Piraeus, Greece

    1 publications · 31 citations

    1

    h-index

  4. RA
    Roy A. Maxion

    Carnegie Mellon University, United States

    1 publications · 26 citations

    1

    h-index

  5. MJ
    Michael J. Curtis

    St Thomas' Hospital, United Kingdom

    1 publications · 14 citations

    1

    h-index

1–5 of 56

Institutions

30

  1. Dependable Computing (United States)

    Charlottesville, United States

    1 h-index

    2 publications

    52 citations

  2. University of Maryland, College Park

    College Park, United States

    1 h-index

    2 publications

    38 citations

  3. Ludwig-Maximilians-Universität München

    Munich, Germany

    1 h-index

    5 publications

    140 citations

  4. LMU Klinikum

    Munich, Germany

    1 h-index

    5 publications

    140 citations

  5. FZI Research Center for Information Technology

    Karlsruhe, Germany

    1 h-index

    2 publications

    34 citations

  6. University of Copenhagen

    Copenhagen, Denmark

    1 h-index

    1 publications

    18 citations

  7. Technical University of Crete

    Chania, Greece

    1 h-index

    1 publications

    80 citations

  8. University of Cambridge

    Cambridge, United Kingdom

    1 h-index

    1 publications

    79 citations

1–8 of 30

Venues

  1. 1

    h-index

  2. Speech Communication

    1 publications · 23 citations

    1

    h-index

  3. ACM SIGCHI Bulletin

    1 publications · 16 citations

    1

    h-index

  4. Autonomous Robots

    1 publications · 79 citations

    1

    h-index

  5. Psychological Methods

    1 publications · 14 citations

    1

    h-index

1–5