Concepedia

Guest Experience Platforms

Guest Experience Platform is a digital integration system that orchestrates personalized guest journeys across pre-arrival, stay, and post-departure phases by aggregating data from property management, customer relationship management, and third-party service systems to enable context-aware, real-time interactions and services in the lodging industry.

14

Publications

893

Citations

37

Authors

30

Institutions

Publications per year

2017–2026

8

Variants

Gxp

Parents

Publications

14

I virtually try it … I want it ! Virtual Fitting Room: A tool to increase on-line and off-line exploratory behavior, patronage and purchase intentions

Marie Beck, Dominique Crié · Journal of Retailing and Consumer Services · 2016 · 298 citations

, , +9

Technology in the Hospitality Industry: Prospects and Challenges

Prasanna Kansakar, Arslan Munir, Neda Shabani · IEEE Consumer Electronics Magazine · 2019 · 138 citations

, , +17

Best practices in information technology

Judy A. Siguaw, Cathy A. Enz · Cornell Hotel and Restaurant Administration Quarterly · 1999 · 82 citations · Full text

, , +14

Tourist experience, perceived authenticity, place attachment and loyalty when staying in a peer-to-peer accommodation

Luís Henrique de Souza, Elisabeth Kastenholz, Maria de Lourdes Azevedo Barbosa et al. · International Journal of Tourism Cities · 2019 · 67 citations

, , +16

All without leaving home: building a conceptual model of virtual tourism experiences

Wenqi Wei, Melissa A. Baker, İrem Önder · International Journal of Contemporary Hospitality Management · 2022 · 58 citations

, , +15

1–5 of 14

Authors

37

  1. CA
    Cathy A. Enz

    Cornell University, United States

    2 publications · 130 citations

    2

    h-index

  2. JA
    Judy A. Siguaw

    Cornell University, United States

    2 publications · 130 citations

    2

    h-index

  3. DH
    Daphne Halkias

    University of Bergamo, Italy

    1 publications · 44 citations

    1

    h-index

  4. RS
    Raksmey Sann

    Khon Kaen University, Thailand

    1 publications · 13 citations

    1

    h-index

  5. MA
    Melissa A. Baker

    University of Massachusetts Amherst, United States

    1 publications · 58 citations

    1

    h-index

1–5 of 37

Institutions

30

  1. College of Business Administration

    Riga, Latvia

    2 h-index

    3 publications

    212 citations

  2. Cornell University

    Ithaca, United States

    2 h-index

    4 publications

    260 citations

  3. SKEMA Business School

    Lille, France

    1 h-index

    1 publications

    298 citations

  4. University of Aveiro

    Aveiro, Portugal

    1 h-index

    1 publications

    67 citations

  5. Cadi Ayyad University

    Marrakesh, Morocco

    1 h-index

    1 publications

    17 citations

  6. Universidade Federal de Pernambuco

    Recife, Brazil

    1 h-index

    2 publications

    134 citations

  7. National Pingtung University of Science and Technology

    Pingtung City, Taiwan

    1 h-index

    1 publications

    13 citations

  8. Princess Sumaya University for Technology

    Amman, Jordan

    1 h-index

    1 publications

    44 citations

1–8 of 30

Venues

  1. Cornell Hotel and Restaurant Administration Quarterly

    CQ · 2 publications · 130 citations

    2

    h-index

  2. Journal of Hospitality and Tourism Technology

    JHTT · 1 publications · 38 citations

    1

    h-index

  3. 1

    h-index

  4. IEEE Consumer Electronics Magazine

    1 publications · 138 citations

    1

    h-index

  5. International Journal of Wine Business Research

    IJWBR · 1 publications · 11 citations

    1

    h-index

1–5