Front Office Training

Front Office Training is an academic framework that systematically develops competencies specific to guest service, reservation management, and administrative coordination within the front office operations of hospitality organizations.

21

Publications

668

Citations

38

Authors

22

Institutions

Publications per year

2017–2026

7

Authors

38

  1. TB
    Tom Baum

    University of Strathclyde, United Kingdom

    4 publications · 201 citations

    4

    h-index

  2. JM
    Juan M. Madera

    University of Houston, United States

    1 publications · 12 citations

    1

    h-index

  3. FF
    Filippo Ferrari

    University of Bologna, Italy

    1 publications · 20 citations

    1

    h-index

  4. GR
    Grant Russell

    Monash University, Australia

    1 publications · 115 citations

    1

    h-index

  5. CL
    Clare Liddy

    University of Ottawa, Canada

    1 publications · 115 citations

    1

    h-index

1–5 of 38

Venues

  1. Asia Pacific Journal of Tourism Research

    APJTR · 1 publications · 18 citations

    1

    h-index

  2. Cornell Hospitality Quarterly

    CQ · 1 publications · 12 citations

    1

    h-index

  3. Journal of the American Veterinary Medical Association

    JAVMA · 1 publications · 29 citations

    1

    h-index

  4. 1

    h-index

  5. Tourism and Hospitality Research

    THR · 1 publications · 56 citations

    1

    h-index

1–5