Concepedia

Churn Rate Analysis

Churn Rate Analysis is a metric-based analytical method within retention analytics that quantifies the rate at which users or customers disengage from a service or platform over a defined period, distinguishing it from broader retention models by its focus on measuring attrition as a primary indicator of user engagement loss.

74

Publications

3.8K

Citations

237

Authors

114

Institutions

Publications per year

2017–2026

27

Parents

Publications

74

Determinants of subscriber churn and customer loyalty in the Korean mobile telephony market

Hee-Su Kim, Choong-Han Yoon · Telecommunications Policy · 2004 · 414 citations

, , +16

Taming Google-scale continuous testing

Atif M. Memon, Zebao Gao, Bao N. Nguyen et al. · 2017 · 221 citations

, , +14

Minimizing churn in distributed systems

P. Brighten Godfrey, Scott Shenker, Ion Stoica · ACM SIGCOMM Computer Communication Review · 2006 · 206 citations

, , +14

Student Satisfaction and Retention: A Conceptual Model

Clinton B. Schertzer, Susan M.B. Schertzer · Journal of Marketing for HIGHER EDUCATION · 2004 · 194 citations

, , +16

Payout Policy Choices and Shareholder Investment Horizons

José‐Miguel Gaspar, Massimo Massa, Pedro Matos et al. · European Finance Review · 2012 · 178 citations

, , +15

1–5 of 74

Authors

237

  1. SY
    Shiqiang Yang

    Tsinghua University, China

    3 publications · 216 citations

    3

    h-index

  2. AT
    Ali Tamaddoni Jahromi

    Tarbiat Modares University, Iran

    2 publications · 59 citations

    2

    h-index

  3. AE
    Ahmed Elmokashfi

    Simula Research Laboratory, Norway

    2 publications · 86 citations

    2

    h-index

  4. ZL
    Zhao Li

    Alibaba Group (China), China

    2 publications · 186 citations

    2

    h-index

  5. IS
    Ion Stoica

    University of California, Berkeley, United States

    2 publications · 283 citations

    2

    h-index

1–5 of 237

Institutions

114

  1. Georgia Institute of Technology

    Atlanta, United States

    3 h-index

    4 publications

    160 citations

  2. Tsinghua University

    Beijing, China

    3 h-index

    15 publications

    1K citations

  3. University of Central Florida

    Orlando, United States

    2 h-index

    2 publications

    136 citations

  4. Indian Institute of Technology Madras

    Chennai, India

    2 h-index

    2 publications

    108 citations

  5. GlobalFoundries (Singapore)

    Singapore, Singapore

    2 h-index

    2 publications

    47 citations

  6. Tarbiat Modares University

    Tehran, Iran

    2 h-index

    8 publications

    236 citations

  7. Berkeley College

    New York, United States

    2 h-index

    6 publications

    849 citations

  8. Nanyang Technological University

    Singapore, Singapore

    2 h-index

    5 publications

    256 citations

1–8 of 114

Venues

  1. Telecommunications Policy

    3 publications · 532 citations

    3

    h-index

  2. Decision Support Systems

    2 publications · 98 citations

    2

    h-index

  3. 2

    h-index

  4. IEEE/ACM Transactions on Networking

    TON · 2 publications · 113 citations

    2

    h-index

  5. Cultural Politics an International Journal

    1 publications · 13 citations

    1

    h-index

1–5