C. Jeanne Hill

Publications

327

Citations

H-Index

1988

Active since

Affiliations

Middle Tennessee State University(Current)

University of Alabama

C. Jeanne Hill is an author at Middle Tennessee State University specializing in consumer research, consumer behavior, and behavioral decision making.

Top concepts

Consumer ResearchMarketingManagementConsumer BehaviorBehavioral Decision MakingPrimary CareCustomer SatisfactionGenderBusinessMedicine

Publications per year

1988–2009

Publications

DIFFERENCES IN THE CONSUMER DECISION PROCESS FOR PROFESSIONAL VS. GENERIC SERVICES

C. Jeanne Hill · Journal of Services Marketing · 1988 · 89 citations

Service Provider, Customer Satisfaction, Services Management +17

Gender and coupon use

Susan K. Harmon, C. Jeanne Hill · Journal of Product & Brand Management · 2003 · 61 citations

Customer Satisfaction, Behavioral Decision Making, Digital Marketing +22

The Impact of Unacceptable Wait Time on Health Care Patients' Attitudes and Actions

C. Jeanne Hill, Kishwar Joonas · Health Marketing Quarterly · 2005 · 52 citations

Customer Satisfaction, Family Medicine, Cultural Shift +17

Professional versus generic retail services: new insights

C. Jeanne Hill, William H. Motes · Journal of Services Marketing · 1995 · 32 citations

Customer Experience, Customer Satisfaction, Consumer Research +16

Factors influencing physician choice.

C. Jeanne Hill, S J Garner · PubMed · 1991 · 31 citations

Medical Decision Making, Quality Of Life, Primary Care +15

Rows per page

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