Eliza Ching‐Yick Tse

The Impact of Servant Leadership on Hotel Employees’ “Servant Behavior”

Long‐Zeng Wu, Eliza Ching‐Yick Tse, Pingping Fu et al. · Cornell Hospitality Quarterly · 2013 · 187 citations

Customer Satisfaction, Hospitality, Human Resource Management +20

Exploring factors on customers’ restaurant choice: an analysis of restaurant attributes

Pei Liu, Eliza Ching‐Yick Tse · British Food Journal · 2018 · 150 citations

Customer Satisfaction, Full-service Restaurant, Consumer Research +22

Entrepreneurial orientation and the structuring of organizations

Giri Jogaratnam, Eliza Ching‐Yick Tse · International Journal of Contemporary Hospitality Management · 2006 · 125 citations

Organic Structures, Organizational Characteristic, Strategic Posture +16

Become an environmentally responsible customer by choosing low-carbon footprint products at restaurants: Integrating the elaboration likelihood model (ELM) and the theory of planned behavior (TPB)

Pei Liu, Michelle S. Segovia, Eliza Ching‐Yick Tse et al. · Journal of Hospitality and Tourism Management · 2022 · 81 citations

Customer Satisfaction, Green Marketing, Responsible Customer +12

Understanding Students’ Intentions to Join the Hospitality Industry

Kate Walsh, Song Chang, Eliza Ching‐Yick Tse · Cornell Hospitality Quarterly · 2014 · 62 citations

Customer Satisfaction, Tourism Management, Hospitality Degree Students +18