Concepedia

Donna L. Pastore

DL

Statistics

Publications

40

Citations

2.3K

H-Index

23

Active since

1983

Affiliations

The Ohio State University(Current)

Western University

McMaster University

Donna L. Pastore is an author at The Ohio State University specializing in coach-athlete relationships, sport psychology, and management.

Publications per year

1983–2021

40

Publications

40

Assessing the Influence of the Physical Sports Facility on Customer Satisfaction within the Context of the Service Experience

T. Christopher Greenwell, Janet Fink, Donna L. Pastore · Sport Management Review · 2002 · 283 citations

Business, Marketing, Marketing Management +17

A Hierarchical Model of Service Quality for the Recreational Sport Industry

Donna L. Pastore · Sport Marketing Quarterly · 2005 · 240 citations

Management, Quality Management, Service Design +12

Assessment of event quality in major spectator sports

Yong Jae Ko, James Zhang, Kevin P. Cattani et al. · Managing Service Quality · 2011 · 200 citations

Management, Marketing, Event Management +16

Do Differences Make a Difference? Managing Diversity in Division IA Intercollegiate Athletics

Janet Fink, Donna L. Pastore, Harold A. Riemer · Journal of Sport Management · 2001 · 135 citations

Management, Organization Studies, Organizational Behavior +9

Current Issues and Conceptualizations of Service Quality in the Recreation Sport Industry

Donna L. Pastore · Sport Marketing Quarterly · 2004 · 126 citations

Management, Quality Management, Service Design +14

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