Concepedia

Author

Teresa A. Swartz

Arizona State University

Also Known As

Teresa A. Swartz, Teresa J. Swartz

20

Publications

2.3K

Citations

10

H-Index

59

Concepts

All Affiliations

Arizona State UniversityCalifornia Polytechnic State University
TA

About

Teresa A. Swartz is an author at Arizona State University specializing in management, business, and marketing.

Top Concepts

#ConceptH-IndexPublicationsCitations

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Management

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Business

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7

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Education

2

2

41

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Arts

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52

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Law

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Teresa A. Swartz

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10

Publications

2.3K

Citations

10

H-Index

YearCitations

A Gap Analysis of Professional Service Quality

Stephen Brown, Teresa A. Swartz

Journal of Marketing

1989

984

Advances in Services Marketing and Management

Teresa A. Swartz

1995

553

A Gap Analysis of Professional Service Quality

Stephen Brown, Teresa A. Swartz

Journal of Marketing

1989

392

Consumer and provider expectations and experiences in evaluating professional service quality

Teresa A. Swartz, Stephen Brown

Journal of the Academy of Marketing Science

1989

173

Relationship between Source Expertise and Source Similarity in an Advertising Context

Teresa A. Swartz

Journal of Advertising

1984

52

The Role of Marketing in an Integrative Business Curriculum

Clifford S. Barber, Norm Borin, Douglas C. Cerf,

Journal of Marketing Education

2001

28

Information Search For Services: the Maturity Segment

Teresa A. Swartz, Nancy Stephens

ACR North American Advances

1984

26

Brand Symbols and Message Differentiation

Teresa A. Swartz

Journal of Advertising Research

1983

25

Consumer Medical Complaint Behavior: Determinants of and Alternatives to Malpractice Litigation

Stephen Brown, Teresa A. Swartz

Journal of Public Policy & Marketing

1984

15

Market Meltdown: Recruiting Qualified Business Faculty

James E. Swartz, Teresa A. Swartz, Priscilla Liang

Journal of Education for Business

2007

13

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