Dori Finley

An Exploratory Study Identifying Soft Skill Competencies in Entry-Level Managers

Melvin R. Weber, Dori Finley, Alleah Crawford et al. · Tourism and Hospitality Research · 2009 · 173 citations

Customer Satisfaction, Job Performance, Education +23

Food and Beverage Management Competencies: Educator, Industry, and Student Perspectives

Esther C. Okeiyi, Dori Finley, Rose T. Postel · Hospitality & Tourism Educator · 1994 · 151 citations

Tourism Management, Student Perspectives, Education +22

Using Delphi Panels to Assess Soft Skill Competencies in Entry Level Managers

Melvin R. Weber, Alleah Crawford, D. Rivera et al. · Journal of Tourism Insights · 2011 · 144 citations · Full text

Acculturation, assimilation, and retention of international workers in resorts

Marcia Taylor, Dori Finley · International Journal of Contemporary Hospitality Management · 2010 · 31 citations

Human Migration, Customer Satisfaction, Tourism Management +17

Strategic Human Resource Management in U.S. Luxury Resorts—A Case Study

Marcia Taylor, Dori Finley · Journal of Human Resources in Hospitality & Tourism · 2008 · 27 citations · Full text

Customer Satisfaction, Tourism Management, Strategic Human Resources +21