Statistics
Publications
9
Citations
5.2K
H-Index
9
Active since
1991
Affiliations
TE Laboratories (Ireland)(Current)
James H. Drew is an author at TE Laboratories (Ireland) specializing in business, marketing management, and marketing.
Publications per year
1991–2003
9
9
Mitigating the effect of service encounters
Ruth N. Bolton, James H. Drew · Marketing Letters · 1992 · 120 citations
Targeting Customers with Statistical and Data-Mining Techniques
James H. Drew, D.R. Mani, Andrew L. Betz et al. · Journal of Service Research · 2001 · 71 citations
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