Janghyuk Lee

The impact of switching costs on the customer satisfaction‐loyalty link: mobile phone service in France

Jonathan Lee, Janghyuk Lee, Lawrence Feick · Journal of Services Marketing · 2001 · 877 citations

Business, Marketing, Marketing Management +15

The Impact of Heterogeneity and Ill-Conditioning on Diffusion Model Parameter Estimates

Albert C. Bemmaor, Janghyuk Lee · Marketing Science · 2002 · 105 citations

Management, Business Economics, Marketing +16

Incorporating word-of-mouth effects in estimating customer lifetime value

Jonathan Lee, Janghyuk Lee, Lawrence Feick · Journal of Database Marketing & Customer Strategy Management · 2006 · 72 citations · Full text

Business, Marketing, Marketing Management +12

Optimal Internet Media Selection

Peter J. Danaher, Janghyuk Lee, Laoucine Kerbache · Marketing Science · 2009 · 55 citations

Business, Marketing, Marketing Management +17

Influential Users in Social Network Services

Young-Kyu Kim, Dongwon Lee, Janghyuk Lee et al. · ACM SIGMIS Database the DATABASE for Advances in Information Systems · 2018 · 11 citations

Social Sciences, Communication, Sociology +14