Concepedia

Brian P. Mathews

BP

Statistics

Publications

33

Citations

1.8K

H-Index

24

Active since

1962

Affiliations

University of Bedfordshire(Current)

Teesside University

University of Wales

Institute for Forecasting of the Slovak Academy of Sciences

University of Edinburgh

Brian P. Mathews is an author at University of Bedfordshire specializing in management, business, and organizational behavior.

Publications per year

1962–2003

33

Publications

33

Customer satisfaction: contrasting academic and consumers’ interpretations

Cathy Parker, Brian P. Mathews · Marketing Intelligence & Planning · 2001 · 257 citations

Business, Marketing, Marketing Management +10

The influence of experience on service expectations

Cathy Johnson, Brian P. Mathews · International Journal of Service Industry Management · 1997 · 144 citations

Business, Marketing, Consumer Behavior +13

Service quality and human resource management

Tom Redman, Brian P. Mathews · Personnel Review · 1998 · 121 citations

Management, Human Resource Management, Quality Management +8

Barriers to relationship marketing in consumer retailing

Andrew D. Pressey, Brian P. Mathews · Journal of Services Marketing · 2000 · 120 citations

Business, Marketing, Marketing Management +10

Managerial intervention in forecasting. An empirical investigation of forecast manipulation

Brian P. Mathews, Adamantios Diamantopoulos · International Journal of Research in Marketing · 1986 · 86 citations

Business, Business Economics, Economics +16

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