Concepedia

Stephen W. Brown

SW

2

Publications

1.5K

Citations

2

H-Index

2000

Active since

Affiliations

Arizona State University(Current)

Stephen W. Brown is an author at Arizona State University specializing in service design, human-computer interaction, and design.

ORCID

Top concepts

Publications per year

2000–2023

2

Publications

2

Technology Infusion in Service Encounters

M. J. Bitner, Stephen W. Brown, Matthew L. Meuter · Journal of the Academy of Marketing Science · 2000 · 1.5K citations

, , +4

Learning from the pioneering founders of the service research field

David E. Bowen, Raymond P. Fisk, John Bateson et al. · Journal of service management · 2023 · 12 citations

, , +20

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