Statistics
Publications
8
Citations
551
H-Index
8
Active since
2001
Affiliations
National University of Singapore(Current)
Kay‐Chuan Tan is an author at National University of Singapore specializing in management, design, and design process.
Publications per year
2001–2013
8
8
A TRIZ-Based Method for New Service Design
Kah‐Hin Chai, Jun Zhang, Kay‐Chuan Tan · Journal of Service Research · 2005 · 206 citations
Arts, Design, Design Theory +12
Ranking of customer requirements in a competitive environment
Xin Lai, Min Xie, Kay‐Chuan Tan et al. · Computers & Industrial Engineering · 2007 · 85 citations
New service development maturity model
Dayu Jin, Kah‐Hin Chai, Kay‐Chuan Tan · Managing Service Quality · 2013 · 54 citations
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