Concepedia

Qinhai Ma

QM

Statistics

Publications

17

Citations

951

H-Index

13

Active since

1999

Affiliations

Northeastern University(Current)

Hong Kong University of Science and Technology

Dublin City University

University of Hong Kong

National University of Ireland, Maynooth

Qinhai Ma is an author at Northeastern University specializing in business, management, and marketing.

Top concepts

BusinessManagementMarketingOrganizational BehaviorEngineeringDesignHuman ResourcesSystems EngineeringService DesignFirm Performance

Publications per year

1999–2023

17

Publications

17

Towards high value-added products and services: mass customization and beyond

Jianxin Jiao, Qinhai Ma, Mitchell M. Tseng · Technovation · 2002 · 269 citations

Service Customization, Interactive Marketing, Design +11

Generic Bill-of-Materials-and-Operations for High-Variety Production Management

Jianxin Jiao, Mitchell M. Tseng, Qinhai Ma et al. · Concurrent Engineering · 2000 · 173 citations

Production Planning, Industrial Design, Engineering +15

Mapping customers’ service experience for operations improvement

Mitchell M. Tseng, Qinhai Ma, Chuan‐Jun Su · Business Process Management Journal · 1999 · 121 citations

Service Operations Improvement, Customer Satisfaction, Service Strategy +15

Chinese and Irish professional service firms compared: Linking HPWS, organizational coordination, and firm performance

Na Fu, Janine Bosak, Patrick C. Flood et al. · Journal of Business Research · 2018 · 62 citations · Full text

International Management, Firm Performance, Management +10

Exploring the relationships between HPWS, organizational ambidexterity and firm performance in Chinese professional service firms

Na Fu, Qinhai Ma, Janine Bosak et al. · Journal of Chinese Human Resource Management · 2015 · 57 citations

Firm Performance, Organizational Characteristic, Human Resource Management +18

Rows per page

1–5 of 17