Concepedia

Lu Lu

LL

44

Publications

4.6K

Citations

28

H-Index

1994

Active since

Affiliations

Temple University(Current)

Washington State University

University of Johannesburg

University of Central Florida

Lu Lu is an author at Temple University specializing in marketing, management, and business.

Top concepts

ManagementMarketingBusinessConsumer ResearchConsumer BehaviorCustomer SatisfactionHospitality MarketingHospitality ManagementConsumer Decision MakingTourism

Publications per year

1994–2024

44

Publications

44

Consumers acceptance of artificially intelligent (AI) device use in service delivery

Doğan Gürsoy, Oscar Hengxuan, Lu Lu et al. · International Journal of Information Management · 2019 · 1.1K citations

Customer Satisfaction, Engineering, Consumer Research +16

Developing and validating a service robot integration willingness scale

Lu Lu, Ruiying Cai, Doğan Gürsoy · International Journal of Hospitality Management · 2019 · 884 citations

Customer Satisfaction, Engineering, Socially Assistive Robot +7

A one-vendor multi-buyer integrated inventory model

Lu Lu · European Journal of Operational Research · 1995 · 534 citations

Inventory Management, Inventory Control, Business +5

Work engagement, job satisfaction, and turnover intentions

Lu Lu, Allan Cheng Chieh Lu, Doğan Gürsoy et al. · International Journal of Contemporary Hospitality Management · 2016 · 347 citations

Job Satisfaction, Hospitality Human Resources, Employee Positions +14

Leveraging “human-likeness” of robotic service at restaurants

Lu Lu, Pei Zhang, Tingting Zhang · International Journal of Hospitality Management · 2020 · 237 citations · Full text

Service Robotics, Engineering, Service Robot +4

Rows per page

1–5 of 44