Dolores M. Frías‐Jamilena

The contribution of website design to the generation of tourist destination image: The moderating effect of involvement

Miguel Ángel Rodríguez Molina, Dolores M. Frías‐Jamilena, José Alberto Castañeda García · Tourism Management · 2014 · 120 citations

Customer Satisfaction, Interactive Marketing, Design +11

The moderating role of past experience in the formation of a tourist destination's image and in tourists’ behavioural intentions

Miguel Ángel Rodríguez Molina, Dolores M. Frías‐Jamilena, José Alberto Castañeda García · Current Issues in Tourism · 2012 · 88 citations

Customer Satisfaction, Tourism Management, Tourism Supply +20

Servitization strategies from customers’ perspective: the moderating role of co-creation

J. Ruiz-Alba, Anabela Soares, Miguel Ángel Rodríguez Molina et al. · Journal of Business and Industrial Marketing · 2018 · 79 citations

Customer Satisfaction, Firm Performance, Industrial Organization +19

Gamified environmental interpretation as a strategy for improving tourist behavior in support of sustainable tourism: The moderating role of psychological distance

Dolores M. Frías‐Jamilena, M. Lina Fernández-Ruano, Ana Isabel Polo Peña · Tourism Management · 2022 · 79 citations · Full text

Behavioral Decision Making, Social Psychology, Environmental Psychology +19

Overall Perceived Value of a Tourism Service Delivered via Different Media

Carmen M. Sabiote-Ortíz, Dolores M. Frías‐Jamilena, José Alberto Castañeda García · Journal of Travel Research · 2014 · 71 citations

Customer Satisfaction, Tourism Management, Tourism Performance +26