Vicente Martínez‐Tur

Organizational justice and extrarole customer service: The mediating role of well-being at work

Carolina Moliner, Vicente Martínez‐Tur, José Ramos et al. · European Journal of Work and Organizational Psychology · 2008 · 172 citations

Management, Organizational Behavior, Social Psychology +14

Justice Perceptions as Predictors of Customer Satisfaction: The Impact of Distributive, Procedural, and Interactional Justice¹

Vicente Martínez‐Tur, José María Peiró Silla, José Ramos et al. · Journal of Applied Social Psychology · 2006 · 168 citations

Business, Hospitality Management, Marketing +15

Relationships Between Organizational Justice and Burnout at the Work-Unit Level.

Carolina Moliner, Vicente Martínez‐Tur, José María Peiró Silla et al. · International Journal of Stress Management · 2005 · 164 citations

Management, Organization Studies, Organizational Behavior +17

Testing a hierarchical and integrated model of quality in the service sector: functional, relational, and tangible dimensions

Rosa M. Sánchez-Hernández, Vicente Martínez‐Tur, José Ramos · Total Quality Management & Business Excellence · 2009 · 57 citations

Business, Quality Management, Psychometrics +11

Employees' overestimation of functional and relational service quality: A gap analysis

José María Peiró Silla, Vicente Martínez‐Tur, José Ramos · Service Industries Journal · 2005 · 55 citations

Management, Hospitality Management, Organizational Behavior +15