Carolina Moliner

Organizational justice and extrarole customer service: The mediating role of well-being at work

Carolina Moliner, Vicente Martínez‐Tur, José Ramos et al. · European Journal of Work and Organizational Psychology · 2008 · 169 citations

Effective Ercs, Customer Satisfaction, Employee Involvement +15

Justice Perceptions as Predictors of Customer Satisfaction: The Impact of Distributive, Procedural, and Interactional Justice¹

Vicente Martínez‐Tur, José María Peiró Silla, José Ramos et al. · Journal of Applied Social Psychology · 2006 · 166 citations

Customer Experience, Customer Satisfaction, Justice Perceptions +16

Relationships Between Organizational Justice and Burnout at the Work-Unit Level.

Carolina Moliner, Vicente Martínez‐Tur, José María Peiró Silla et al. · International Journal of Stress Management · 2005 · 163 citations

Organizations, Systemic Justice, Justice Strength +21

Linking Functional and Relational Service Quality to Customer Satisfaction and Loyalty: Differences between Men and Women

Rosa M. Sánchez-Hernández, Vicente Martínez‐Tur, José María Peiró Silla et al. · Psychological Reports · 2010 · 43 citations

Linking Organizational Justice to Burnout: Are Men and Women Different?

Carolina Moliner, Vicente Martínez‐Tur, José María Peiró Silla et al. · Psychological Reports · 2005 · 39 citations

Human Resource Management, Hospitality Management, Organizational Behavior +17