Sue E. Neeley

Statistics

Publications

Citations

113

H-Index

Active since

2004

Affiliations

University of Houston - Clear Lake(Current)

Sue E. Neeley is an author at University of Houston - Clear Lake specializing in services marketing, customer relationship management, and organizational development.

Publications per year

2004–2011

Publications

Customer Relationship Building on the Internet in B2B Marketing: A Proposed Typology

L. Jean Harrison‐Walker, Sue E. Neeley · The Journal of Marketing Theory and Practice · 2004 · 62 citations

Management, Marketing, Marketing Management +9

Implementing service recovery through customer relationship management: identifying the antecedents

Leroy Robinson, Sue E. Neeley, Kathleen M. Williamson · Journal of Services Marketing · 2011 · 51 citations

Business, Human Resource Management, Organizational Behavior +8

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