Sue E. Neeley - Concepedia

Author

Sue E. Neeley

Also Known As

Sue E. Neeley

Publications

127

Citations

H-Index

Concepts

All Affiliations

Sue E. Neeley is an author at University of Houston - Clear Lake specializing in customer satisfaction, management, and marketing.

#	Concept	H-Index	Publications	Citations
1	Business	2	2	113
2	Management	2	2	113
3	Marketing	2	2	113
4	Human Resource Management	1	1	51
5	Business Intelligence	1	1	62

Sue E. Neeley

Publications

113

Citations

H-Index

Page 1

	Year	Citations
Customer Relationship Building on the Internet in B2B Marketing: A Proposed Typology L. Jean Harrison‐Walker, Sue E. Neeley The Journal of Marketing Theory and Practice Customer SatisfactionBusiness-to-business ResearchBusiness IntelligenceDigital MarketingManagement	2004	62
Implementing service recovery through customer relationship management: identifying the antecedents Leroy Robinson, Sue E. Neeley, Kathleen M. Williamson Journal of Services Marketing Customer SatisfactionHuman Resource ManagementOrganizational BehaviorSelf-service TechnologyService Quality	2011	51

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