Statistics
Publications
16
Citations
5.1K
H-Index
15
Active since
1993
Affiliations
B. Joseph Pine is an author at Health Strat (Kenya) specializing in business, customer experience management, and marketing.
Publications per year
1993–2016
16
16
Welcome to the experience economy.
B. Joseph Pine, James H. Gilmore · PubMed · 1998 · 2.5K citations
The four faces of mass customization.
James H. Gilmore, B. Joseph Pine · PubMed · 1998 · 922 citations
Making mass customization work
B. Joseph Pine, Bart Victor · Harvard business review · 1993 · 725 citations
Customer experience places: the new offering frontier
James H. Gilmore, B. Joseph Pine · Strategy and Leadership · 2002 · 248 citations
Mass customizing products and services
B. Joseph Pine · Planning Review · 1993 · 245 citations
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