Miguel Ángel Moliner Tena

Author

Also Known As

Departament of Business Administration and Marketing, Campus del Riu Sec s/n, 12071 Castellón (Spain). amoliner@uji.es, M. A. Moliner, M.Á. Moliner Tena, MIGUEL A. MOLINER, Miguel A Moliner, Miguel A. Moliner, Miguel A. Moliner Tena, Miguel A. Moliner-Tena, Miguel Angel Moliner, Miguel Angel Moliner Tena

145

Publications

5.3K

Citations

H-Index

124

Concepts

All Affiliations

Universitat Jaume I

MÁ

About

Miguel Ángel Moliner Tena is an author at Universitat Jaume I specializing in business, customer satisfaction, and marketing.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	26	34	4.5K
2	Health Sciences	3	3	103
3	Education	2	2	131
4	Arts	1	1	330
5	Engineering	1	1	148

Miguel Ángel Moliner Tena

Publications

Citations

H-Index

Page 1

	Year	Citations
Perceived value of the purchase of a tourism product Javier Sánchez, Luís Callarisa, Rosa María Rodríguez Artola, Tourism Management Customer SatisfactionDestination MarketingTourism CompetitivenessPerceived ValueConsumer Research	2005	1K
Customer perceived value in banking services Juan Carlos Fandos Roig, Javier Sánchez, Miguel Ángel Moliner Tena, International Journal of Bank Marketing Customer SatisfactionValue TheoryConsumer ResearchRetail BankingService Quality	2006	333
The influence of social media in creating expectations. An empirical study for a tourist destination Yeamduan Narangajavana, Luís J. Callarisa-Fiol, Miguel Ángel Moliner Tena, Annals of Tourism Research Customer SatisfactionOnline Customer BehaviorSocial MediaDestination MarketingEmpirical Study	2017	330
Perceived relationship quality and post‐purchase perceived value Miguel Ángel Moliner Tena, Javier Sánchez, Rosa María Rodríguez Artola, European Journal of Marketing Relationship MarketingCustomer SatisfactionConsumer Decision MakingDestination MarketingHospitality Marketing	2007	275
User-Generated Content Sources in Social Media: A New Approach to Explore Tourist Satisfaction Yeamduan Narangajavana, Luís J. Callarisa-Fiol, Miguel Ángel Moliner Tena, Journal of Travel Research Customer SatisfactionSocial MediaUgc SourcesSocial ComputingInteractive Marketing	2017	255
Tourism Destination Image, Satisfaction and Loyalty: A Study in Ixtapa-Zihuatanejo, Mexico Lucio Hernández-Lobato, María Magdalena Solís-Radilla, Miguel Ángel Moliner Tena, Tourism Geographies Customer SatisfactionCultureTourism ManagementDestination MarketingService Quality	2006	222
Loyalty, perceived value and relationship quality in healthcare services Miguel Ángel Moliner Tena Journal of service management Customer SatisfactionRelationship MarketingFunctional ValueService QualityHealthcare Marketing	2009	217
Consequences of customer engagement and customer self-brand connection Miguel Ángel Moliner Tena, Diego Monferrer, Marta Estrada Journal of Services Marketing Customer SatisfactionConsumer ResearchBrand StrategyCustomer AdvocacyConsumer Engagement	2018	199
Relationship Quality with a Travel Agency: The Influence of the Postpurchase Perceived Value of a Tourism Package Miguel Ángel Moliner Tena, Javier Sánchez, Rosa María Rodríguez Artola, Tourism and Hospitality Research Customer SatisfactionRelationship MarketingDestination MarketingTourism PackageService Quality	2007	192
Antecedents of airline passenger loyalty: Low-cost versus traditional airlines Santiago Forgas‐Coll, Miguel Ángel Moliner Tena, Javier Sánchez, Journal of Air Transport Management Customer SatisfactionService QualityManagementBusinessConsumer Research	2010	190

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