56
Publications
7.1K
Citations
33
H-Index
2001
Active since
Javier Sánchez is an author at Universitat Jaume I specializing in business, customer satisfaction, and marketing.
Top concepts
BusinessMarketingCustomer SatisfactionManagementConsumer ResearchTourismService QualityRelationship MarketingConsumer BehaviorDestination Marketing
Publications per year
2001–2024
56
56
The influence of social media in creating expectations. An empirical study for a tourist destination
Yeamduan Narangajavana, Luís J. Callarisa-Fiol, Miguel Ángel Moliner Tena et al. · Annals of Tourism Research · 2017 · 330 citations · Full text
Customer Satisfaction, Online Customer Behavior, Social Media +11
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