Rosa María Rodríguez Artola

Author

Also Known As

R.M. Rodríguez-Artola, Rosa M. Rodríguez, Rosa M. Rodríguez-Artola, Rosa María Quirós Rodríguez, Rosa María Rodríguez, Rosa María Rodríguez Artola, Rosa María Rodríguez-Artola, Rosa Rodríguez-Artola

Publications

2.5K

Citations

H-Index

Concepts

All Affiliations

Universitat Jaume I

About

Rosa María Rodríguez Artola is an author at Universitat Jaume I specializing in customer satisfaction, business, and marketing.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	9	9	2.2K
2	Management	6	6	863
3	Communication	2	2	585
4	Arts	1	1	330
5	Health Sciences	1	1	60

Rosa María Rodríguez Artola

Publications

2.3K

Citations

H-Index

Page 1

	Year	Citations
Perceived value of the purchase of a tourism product Javier Sánchez, Luís Callarisa, Rosa María Rodríguez Artola, Tourism Management Customer SatisfactionDestination MarketingTourism CompetitivenessPerceived ValueConsumer Research	2005	1K
The influence of social media in creating expectations. An empirical study for a tourist destination Yeamduan Narangajavana, Luís J. Callarisa-Fiol, Miguel Ángel Moliner Tena, Annals of Tourism Research Customer SatisfactionOnline Customer BehaviorSocial MediaDestination MarketingEmpirical Study	2017	330
Perceived relationship quality and post‐purchase perceived value Miguel Ángel Moliner Tena, Javier Sánchez, Rosa María Rodríguez Artola, European Journal of Marketing Relationship MarketingCustomer SatisfactionConsumer Decision MakingDestination MarketingHospitality Marketing	2007	275
User-Generated Content Sources in Social Media: A New Approach to Explore Tourist Satisfaction Yeamduan Narangajavana, Luís J. Callarisa-Fiol, Miguel Ángel Moliner Tena, Journal of Travel Research Customer SatisfactionSocial MediaUgc SourcesSocial ComputingInteractive Marketing	2017	255
Relationship Quality with a Travel Agency: The Influence of the Postpurchase Perceived Value of a Tourism Package Miguel Ángel Moliner Tena, Javier Sánchez, Rosa María Rodríguez Artola, Tourism and Hospitality Research Customer SatisfactionRelationship MarketingDestination MarketingTourism PackageService Quality	2007	192
Relationship Quality of an Establishment and Perceived Value of a Purchase Javier Sánchez, Miguel Ángel Moliner Tena, Luís J. Callarisa-Fiol, Service Industries Journal Customer SatisfactionBehavioral Decision MakingValue TheoryConsumer ResearchLifetime Value	2007	60
Environmental Sustainability and the Hospitality Customer Experience: A Study in Tourist Accommodation Miguel Ángel Moliner Tena, Diego Monferrer, Marta Estrada, Sustainability Customer SatisfactionTourism ManagementTourism PerformanceTourism SupplyHospitality	2019	47
The antecedent role of personal environmental values in the relationships among trust in companies, information processing and risk perception Vicent Tortosa-Edo, Miguel Ángel López Navarro, Jaume Llorens Monzonís, Journal of Risk Research	2013	43
Travel Agency Relationship Quality Miguel Ángel Moliner Tena, Javier Sánchez, Rosa María Rodríguez Artola, Annals of Tourism Research Relationship MarketingCustomer SatisfactionManagementBusinessTourism	2007	34
Destination Sustainability and Memorable Tourism Experiences Miguel Ángel Moliner Tena, Diego Monferrer, Juan Bautista Ferreres-Bonfill, Sustainability Customer SatisfactionCultureMemorable Tourism ExperienceDestination MarketingSocial Impact	2021	20

Page 1