Jie Sun

Robots can’t take my job: antecedents and outcomes of Gen Z employees’ service robot risk awareness

Heyao Yu, Cass Shum, Michelle Alcorn et al. · International Journal of Contemporary Hospitality Management · 2022 · 109 citations

Engineering, Transformational Leadership, Socially Assistive Robot +22

Customers’ intention to compliment and complain via AI-enabled platforms: A self-disclosure perspective

Ruiying Cai, Yao‐Chin Wang, Jie Sun · International Journal of Hospitality Management · 2023 · 22 citations

Customer Satisfaction, Ai-enabled Platforms, Digital Marketing +12

A Shot in the Arm for Vaccination Intention: The Media and the Health Belief Model in Three Chinese Societies

Ruoheng Liu, Yi‐Hui Christine Huang, Jie Sun et al. · International Journal of Environmental Research and Public Health · 2022 · 15 citations · Full text

Exploring Secondary Crisis Response Strategies for Airlines Experiencing Low-Responsibility Crises: An Extension of the Situational Crisis Communication Theory

Xi Yu Leung, Laurie Wu, Jie Sun · Journal of Travel Research · 2022 · 15 citations

Digital Marketing, Emergency Management, Social Influence +26

Dress for success: the effect of exhibitors’ dress conformity and self-construal on attendees’ approach behavior

Jie Sun, Choongbeom Choi, Billy Bai · Journal of Travel & Tourism Marketing · 2018 · 14 citations