Concepedia

Hyounae Min

HM

24

Publications

1.5K

Citations

18

H-Index

2013

Active since

Affiliations

California State Polytechnic University(Current)

Collins College

Washington State University

North Dakota State University

Jinan University

Hyounae Min is an author at California State Polytechnic University specializing in psychology, marketing, and business.

Top concepts

PsychologyBusinessMarketingHospitality ManagementManagementSocial SciencesHospitality IndustryCustomer SatisfactionHospitality MarketingOrganizational Behavior

Publications per year

2013–2025

24

Publications

24

Turnover intention in the hospitality industry: A meta-analysis

Jeongdoo Park, Hyounae Min · International Journal of Hospitality Management · 2020 · 320 citations

Hospitality Human Resources, Employee Attitude, Turnover Intention +8

Factors Affecting Customer Satisfaction in Responses to Negative Online Hotel Reviews

Hyounae Min, Yumi Lim, Vincent P. Magnini · Cornell Hospitality Quarterly · 2014 · 196 citations

Customer Experience, Customer Satisfaction, Negative Hotel Reviews +26

Bias Blind Spot: Structure, Measurement, and Consequences

Irene Scopelliti, Carey K. Morewedge, Erin McCormick et al. · Management Science · 2015 · 174 citations

Social Psychology, Individual Differences, Attention +20

How Sincere is an Apology? Recovery Satisfaction in A Robot Service Failure Context

Yaou Hu, Hyounae Min, Na Su · Journal of Hospitality & Tourism Research · 2021 · 128 citations

Customer Satisfaction, Engineering, Perceived Sincerity +24

Extending the challenge–hindrance stressor framework: The role of psychological capital

Hyounae Min, Hyun Jeong Kim, Soo‐Bum Lee · International Journal of Hospitality Management · 2015 · 124 citations

Psychiatry, Stress, Challenge–hindrance Stressor Framework +10

Rows per page

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