Concepedia

Author

Hafizah Hafizah

Pelita Harapan University

Also Known As

Hafizah Hafizah

4

Publications

19

Citations

2

H-Index

9

Concepts

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Pelita Harapan University
HH

About

Hafizah Hafizah is an author at Pelita Harapan University specializing in customer satisfaction, business, and interactive marketing.

Top Concepts

#ConceptH-IndexPublicationsCitations

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Business

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Management

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Marketing

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Marketing Strategy

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Service Quality

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Hafizah Hafizah

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1

Publications

14

Citations

1

H-Index

YearCitations

The Role of E-Services, Quality System and Perceived Value on Customer Satisfaction: An Empirical Study on Indonesian SMEs

Bunga Aditi, Hafizah Hafizah, Hermansyur Hermansyur

Journal of Industrial Engineering & Management Research

2021

14

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