Michael D. Clemes - Concepedia

Author

Michael D. Clemes

Also Known As

Clemes, M.D., Clemes, Michael D., Michael Clemes, Michael D Clemes, Michael D. Clemes, Michael Daniel Clemes, Mike Clemes

Publications

Citations

H-Index

111

Concepts

All Affiliations

Lincoln University Lincoln University - Pennsylvania Sultan Qaboos University University of the South Pacific

About

Michael D. Clemes is an author at Lincoln University specializing in business, marketing, and management.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	22	28	2.3K
2	Management	20	22	2.2K
3	Education	3	3	347
4	Language Studies	1	1	26
5	Law	1	1	20

Michael D. Clemes

Publications

2.6K

Citations

H-Index

Page 1

	Year	Citations
The impact of service quality, customer engagement and selected marketing constructs on airline passenger loyalty Raditha Dwi Vata Hapsari, Michael D. Clemes, David Dean International Journal of Quality and Service Sciences Customer ExperienceCustomer SatisfactionService QualityPassenger LoyaltyService Research	2017	375
University Student Satisfaction: An Empirical Analysis Michael D. Clemes, Christopher Gan, Tzu-Hui Kao Journal of Marketing for HIGHER EDUCATION Customer SatisfactionEducational PsychologyConsumer ResearchEducationStudent Outcome	2008	249
An empirical analysis of online shopping adoption in Beijing, China Michael D. Clemes, Christopher Gan, Junli Zhang Journal of Retailing and Consumer Services Customer SatisfactionEconomicsOnline Customer BehaviorTechnology Acceptance ModelOnline Shopping Adoption	2013	236
Synthesizing the Effects of Service Quality, Value, and Customer Satisfaction on Behavioral Intentions in the Motel Industry Michael D. Clemes, Christopher Gan, Min Ren Journal of Hospitality & Tourism Research Total Quality ManagementCustomer SatisfactionService Quality DimensionsConsumer ResearchService Quality	2010	236
Analysing the professional sport experience: A hierarchical approach Michael D. Clemes, Gregory J. Brush, Mark J. Collins Sport Management Review Total Quality ManagementCustomer SatisfactionQuality Of LifePhysical ActivitySport Participation	2011	176
The Mediating Role of Perceived Value on the Relationship between Service Quality and Customer Satisfaction: Evidence from Indonesian Airline Passengers Raditha Dwi Vata Hapsari, Michael D. Clemes, David Dean Procedia Economics and Finance	2016	175
An empirical analysis of customer satisfaction in international air travel Michael D. Clemes, Christopher Gan, Tzu-Hui Kao, SHILAP Revista de lepidopterología Customer ExperienceCustomer SatisfactionService QualityInternational Air TravelManagement	2017	152
Customer switching behaviour in the Chinese retail banking industry Michael D. Clemes, Christopher Gan, Dongmei Zhang International Journal of Bank Marketing Customer SatisfactionIntense CompetitionChinese BankCustomer LoyaltyManagement	2010	149
Understanding Chinese university students' experiences: an empirical analysis Michael D. Clemes, David A. Cohen Asia Pacific Journal of Marketing and Logistics Customer SatisfactionEducational PsychologyEducationUniversity ImageService Quality	2013	74
Consumers' Choice Factors of an Upscale Ethnic Restaurant Michael D. Clemes, Christopher Gan, Chirawan Sriwongrat Journal of Food Products Marketing Customer SatisfactionConsumer StudyConsumer ResearchFood ChoiceFood Marketing	2013	72

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