Raditha Dwi Vata Hapsari

The impact of service quality, customer engagement and selected marketing constructs on airline passenger loyalty

Raditha Dwi Vata Hapsari, Michael D. Clemes, David Dean · International Journal of Quality and Service Sciences · 2017 · 381 citations

Business, Marketing, Marketing Management +11

The Mediating Role of Perceived Value on the Relationship between Service Quality and Customer Satisfaction: Evidence from Indonesian Airline Passengers

Raditha Dwi Vata Hapsari, Michael D. Clemes, David Dean · Procedia Economics and Finance · 2016 · 179 citations · Full text

Business, Marketing, Marketing Management +11

Experience quality and hotel boutique customer loyalty: Mediating role of hotel image and perceived value

Ananda Sabil Hussein, Raditha Dwi Vata Hapsari, Ida Yulianti · Journal of Quality Assurance in Hospitality & Tourism · 2018 · 100 citations

Management, Marketing, Marketing Management +17

Does religiosity matter for customer loyalty? Evidence from halal cosmetics

Dwi Suhartanto, David Dean, Ira Siti Sarah et al. · Journal of Islamic marketing · 2020 · 93 citations

Business, Marketing, Marketing Management +15

Predicting young customers’ intention to repurchase green plastic products: incorporating trust model into purchase intention model

Dwi Suhartanto, Ani Kartikasari, Raditha Dwi Vata Hapsari et al. · Journal of Asia Business Studies · 2021 · 49 citations

Business, Marketing, Marketing Management +17