Concepedia

Ida Yulianti

IY

3

Publications

151

Citations

3

H-Index

2013

Active since

Affiliations

University of Brawijaya(Current)

Ida Yulianti is an author at University of Brawijaya specializing in business, customer satisfaction, and management.

Top concepts

BusinessMarketingManagementCustomer SatisfactionCommunicationConsumer ResearchInteractive MarketingTrustCultureFintech

Publications per year

2013–2023

3

Publications

3

Experience quality and hotel boutique customer loyalty: Mediating role of hotel image and perceived value

Ananda Sabil Hussein, Raditha Dwi Vata Hapsari, Ida Yulianti · Journal of Quality Assurance in Hospitality & Tourism · 2018 · 98 citations

Customer Experience, Customer Satisfaction, Mediating Role +17

Perceived Ease of Use’s Effects on Behavioral Intention Mediated by Perceived Usefulness and Trust

Greta Widiar, Agung Yuniarinto, Ida Yulianti · Interdisciplinary Social Studies · 2023 · 37 citations · Full text

Customer Satisfaction, Behavioral Intention, Behavioral Decision Making +23

The Relationship Among Brand Experience, Brand Image and Customer Satisfaction of Facebook Users in Indonesia

Ida Yulianti, Wei Tung · Abstract of Economic, Finance and Management Outlook · 2013 · 16 citations

Marketing, Customer Satisfaction, Culture +12

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