Mohamed Sobhy Temerak

Customers as Resource Integrators

Sally Hibbert, Heidi Winklhofer, Mohamed Sobhy Temerak · Journal of Service Research · 2012 · 195 citations

Management, Marketing, Marketing Management +9

Frontline encounters of the AI kind: An evolved service encounter framework

Stacey G. Robinson, Chiara Orsingher, Linda Alkire et al. · Journal of Business Research · 2019 · 194 citations · Full text

Computing, Computer Science, Artificial Intelligence +7

Facilitating customer adherence to complex services through multi-interface interactions: The case of a weight loss service

Mohamed Sobhy Temerak, Heidi Winklhofer, Sally Hibbert · Journal of Business Research · 2018 · 30 citations · Full text

Business, Marketing, Marketing Management +14

The influence of goal attainment and switching costs on customers’ staying intentions

Mohamed Sobhy Temerak, Dahlia El‐Manstrly · Journal of Retailing and Consumer Services · 2019 · 27 citations

Management, Marketing, Marketing Management +14

Participant engagement in running events and why it matters who else takes part

Mohamed Sobhy Temerak, Heidi Winklhofer · European Sport Management Quarterly · 2021 · 15 citations · Full text

Business, Marketing, Marketing Management +15