Dahlia El‐Manstrly

Sustaining customer engagement behavior through corporate social responsibility: The roles of environmental concern and green trust

Stephanie Hui‐Wen Chuah, Dahlia El‐Manstrly, Ming‐Lang Tseng et al. · Journal of Cleaner Production · 2020 · 235 citations

Customer Satisfaction, Socially Responsible Product, Green Marketing +16

Control, use and ownership of big data: A reciprocal view of customer big data value in the hospitality and tourism industry

Nathaniel D. Line, Tarik Doğru, Dahlia El‐Manstrly et al. · Tourism Management · 2020 · 113 citations

Customer Satisfaction, Hospitality Marketing, Management +12

Risk, Trust, and the Roles of Human Versus Virtual Influencers

Nisreen Ameen, Jun‐Hwa Cheah, Faizan Ali et al. · Journal of Travel Research · 2023 · 93 citations · Full text

Tourist Experience, Tourism Supply, Destination Trust +27

Social isolation and social anxiety as drivers of generation Z's willingness to share personal information on social media

Teidorlang Lyngdoh, Dahlia El‐Manstrly, Krishnan Jeesha · Psychology and Marketing · 2022 · 84 citations · Full text

Social Isolation, Online Communication, Social Psychology +24

Enhancing customer loyalty: critical switching cost factors

Dahlia El‐Manstrly · Journal of service management · 2016 · 83 citations · Full text

Customer Satisfaction, Consumer Uncertainty, Switching Costs +16