Concepedia

Agustín V. Ruiz Vega

AV

6

Publications

381

Citations

6

H-Index

2000

Active since

Affiliations

Universidad de La Rioja(Current)

Université du Québec en Outaouais

Universidade da Coruña

Universidad de Oviedo

Agustín V. Ruiz Vega is an author at Universidad de La Rioja specializing in consumer behavior, management, and marketing.

Top concepts

MarketingManagementConsumer BehaviorConsumer ResearchCustomer SatisfactionEmotionBusinessService QualitySocial SciencesTourism

Publications per year

2000–2019

6

Publications

6

Service quality in supermarket retailing: identifying critical service experiences

Rodolfo Vázquez, Ignacio A Rodrı́guez-Del Bosque, Agustín V. Ruiz Vega · Journal of Retailing and Consumer Services · 2001 · 141 citations

Customer Satisfaction, Service Quality, Supermarket Retailing +8

The use of quality expectations to segment a service market

Ana M. Díaz‐Martín, Víctor Iglesias Argüelles, Rodolfo Vázquez et al. · Journal of Services Marketing · 2000 · 114 citations

Total Quality Management, Customer Satisfaction, Consumer Research +17

Does product involvement influence how emotions drive satisfaction?: An approach through the Theory of Hedonic Asymmetry

Cristina Calvo-Porral, Agustín V. Ruiz Vega, Jean-Pierre Lévy-Mangín · European Research on Management and Business Economics · 2018 · 41 citations · Full text

An emotion-based typology of wine consumers

Cristina Calvo-Porral, Jean-Pierre Lévy-Mangín, Agustín V. Ruiz Vega · Food Quality and Preference · 2019 · 37 citations

Wine Consumers, Behavioral Decision Making, Affective Design +9

How consumer involvement influences consumption-elicited emotions and satisfaction

Cristina Calvo-Porral, Agustín V. Ruiz Vega, Jean-Pierre Lévy-Mangín · International Journal of Market Research · 2019 · 26 citations

Customer Satisfaction, Consumption Emotions, Consumer Motivation +22

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