Hairuddin Mohd Ali

An Integrated Mediating and Moderating Model to Improve Service Quality through Job Involvement, Job Satisfaction, and Organizational Commitment

Abd Al-Aziz Al-Refaei, Hairuddin Mohd Ali, Ali Ateeq et al. · Sustainability · 2023 · 97 citations · Full text

Total Quality Management, Customer Satisfaction, Service Excellence +19

Investigation of Malaysian higher education quality culture and workforce performance

Hairuddin Mohd Ali, Mohammed Borhandden Musah · Quality Assurance in Education · 2012 · 58 citations · Full text

Total Quality Management, Job Performance, Education +23

Testing the validity of academic staff performance predictors and their effects on workforce performance

Mohammed Borhandden Musah, Lokman Mohd Tahir, Hairuddin Mohd Ali et al. · International Journal of Evaluation and Research in Education (IJERE) · 2023 · 44 citations · Full text

Performance Management, Total Quality Management, Culture +15

Determinants of customer-perceived service quality in higher education: the roles of job satisfaction and organizational commitment

Abd Al-Aziz Al-Refaei, Hairuddin Mohd Ali, Abdulmajid Mohammed Aldaba et al. · International Journal of Quality and Service Sciences · 2023 · 34 citations

Total Quality Management, Customer Satisfaction, Job Satisfaction +11

The quest for strategic Malaysian Quality National Primary School Leaders

Hairuddin Mohd Ali · International Journal of Educational Management · 2012 · 21 citations · Full text