Abd Al-Aziz Al-Refaei

An Integrated Mediating and Moderating Model to Improve Service Quality through Job Involvement, Job Satisfaction, and Organizational Commitment

Abd Al-Aziz Al-Refaei, Hairuddin Mohd Ali, Ali Ateeq et al. · Sustainability · 2023 · 97 citations · Full text

Total Quality Management, Customer Satisfaction, Service Excellence +19

Sustaining Organizational Outcomes in Manufacturing Firms: The Role of HRM and Occupational Health and Safety

Ali Ateeq, Abd Al-Aziz Al-Refaei, Mohammed Alzoraiki et al. · Sustainability · 2024 · 74 citations · Full text

Total Quality Management, Organizational Outcomes, Strategic Human Resources +21

Determinants of customer-perceived service quality in higher education: the roles of job satisfaction and organizational commitment

Abd Al-Aziz Al-Refaei, Hairuddin Mohd Ali, Abdulmajid Mohammed Aldaba et al. · International Journal of Quality and Service Sciences · 2023 · 34 citations

Total Quality Management, Customer Satisfaction, Job Satisfaction +11

Unveiling the behavioral nexus of innovative organizational culture: Identification and affective commitment of teachers in primary schools

Said Rashid Ali Alshuhumi, Dawood Al-Hidabi, Abd Al-Aziz Al-Refaei · Journal of Human Behavior in the Social Environment · 2023 · 30 citations

Corporate Culture and Its Effects on Organizational Performance: Multi-Group Analysis Evidence from Developing Countries

Salah H. Ghumiem, Nahg A. M. Alawi, Abd Al-Aziz Al-Refaei et al. · European Journal of Business Management and Research · 2023 · 28 citations · Full text

Business Culture, Organizational Characteristic, Strategic Human Resources +18